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Chat agents

A chat agent for people who'd rather type than call.

On your website, by text and on WhatsApp. It answers, books and collects details, and it knows everything your voice agent knows.

Book a free audit
brightsmile-dental.caExample
Brightsmile assistantBookings and questions
Hi, do you do teeth whitening?
We do. In-chair whitening is $350 and takes about an hour. Would you like me to find you a time?
Yes, Saturday if possible
Saturday at 10:30 is free with Dr. Chen. Shall I book it? I'll just need your name and mobile number.
Type a message…
Also onSMSWhatsAppWhatsApp

What it handles

Real answers, not a contact form in disguise.

Answers questions

Services, prices, hours and policies, from information you give it.

Books appointments

Checks your calendar and books in the chat, then sends a confirmation.

Captures leads

Collects the details you need and writes them to your CRM.

Follows up

Picks up missed calls by text and keeps the conversation going.

Hands over

Passes the conversation to your team when a person should take it.

Matches your brand

Your colours, your name and the way you talk to customers.

One brain

Phone and chat give the same answers.

Your voice and chat agents share one set of knowledge and one set of connections. Update a price once and both know.

About voice agents

Missed-call text-back

Missed a call? The chat agent texts them back.

If a call goes unanswered, the caller gets a text and the chat agent carries on the conversation until it's booked or handed over.

See automations

FAQ

Chat agent questions.

Something else on your mind? Ask our chat agent, or book a call.

  • On your website as a chat widget in your brand, and over SMS and WhatsApp.

Try the chat in the corner. Then let's talk.

In 45 minutes we'll show you where your business is losing time and money, and what it would take to fix it. You keep the written report either way.

Book a free audit
Or ring our AI agent on +1 (604) 555-0142, any time